Returns
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.
Eligibility for Returns
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging whenever possible.
- Proof of purchase may be required.
Return Shipping Costs
- If the item is damaged, defective, or incorrect, we will work with you to resolve the issue at no additional cost.
- If the return is requested for personal reasons (such as changing your mind or ordering the wrong item), return shipping costs will be the responsibility of the customer.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products.
- Items that have been used, damaged after delivery, or are not in their original condition.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
If approved:
- Refunds will be processed using the original payment method whenever possible.
- Refunds are typically completed within 5-8 days of receiving the returned item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with photos of the issue so we can provide a suitable solution.
Contact Us
For any return, refund, or exchange inquiries, please contact our customer support team. We are committed to resolving issues quickly and fairly.
